Privacy

Foxo collects the minimum data needed to run family accounts, prepare age-appropriate activities, process subscriptions, and answer support requests. Parents and guardians control the account.

What we store

If you join the waitlist, we store the email address you provide and the date you joined. When you create a parent account, we store your account email, optional display name, role, subscription status, and the timestamps needed to keep the service secure.

For each child profile, we store limited child profile details such as first name, age band, goal, attention span, preferred theme, and progress needed to keep activities separate for that family. We do not ask for a child's email address, full date of birth, school, address, or medical records.

Billing and notifications

Web subscriptions are processed by Stripe. Foxo stores Stripe billing metadata such as customer, subscription, price, renewal, checkout, portal, invoice, and webhook references so your account can show the right access and support can trace billing issues without storing full card details.

If you enable reminders in the native app, we store an optional push notification token, device platform, and registration timestamp so Foxo can send family activity reminders. You can disable notifications in your device settings.

Removing data

You can delete child profiles and request account deletion from the account page. To request waitlist removal, child profile deletion, billing-record review, or another privacy request, email support@heyfoxo.com from your parent account email where possible.

Foxo is a developmental play and learning tool, not a medical device or diagnostic service.